# I am very sad with the company Form labs

**URL:** <https://forum.formlabs.com/t/i-am-very-sad-with-the-company-form-labs/17173>\
**Category:** Form 1/1+\
**Created:** [February 1, 2018, 11:55am UTC](https://forum.formlabs.com/t/i-am-very-sad-with-the-company-form-labs/17173 "2018-02-01T11:55:09Z")\
**Posts on this page:** 1\
**Showing post:** 20

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**Author:** ![kevinduhe](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/kevinduhe/32/7999_2.png) [@kevinduhe](https://forum.formlabs.com/u/kevinduhe)\
**Post date:** [February 12, 2018, 9:29pm UTC](https://forum.formlabs.com/t/i-am-very-sad-with-the-company-form-labs/17173/20 "2018-02-12T21:29:10Z")

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Hi @SPSpain,

First I am sorry for the troubles you are having with your Form 1+. I have been a Form2 user for almost 2 years now and only had great experiences.

Regarding the Form 1+. In Formlabs defense, they did announce this back in August 2017 [here](http://forum.formlabs.com/t/the-future-of-the-form-1/12347). What you just received was a more of a reminder. There was a long discussion on that thread which you can read yourself, I will not repeat here. IMO a company has to make a decision with regards to how long they will support a product. Just like Microsoft no longer supports Windows XP, Formlabs cannot support older machines forever.

That being said I sincerely hope you get your situation resolved ASAP.

Kevin

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_[View the full topic](https://forum.formlabs.com/t/i-am-very-sad-with-the-company-form-labs/17173)._
