# Formwash doesn't turn on

**URL:** <https://forum.formlabs.com/t/formwash-doesnt-turn-on/25463>\
**Category:** Support & Troubleshooting\
**Created:** [November 20, 2019, 8:29am UTC](https://forum.formlabs.com/t/formwash-doesnt-turn-on/25463 "2019-11-20T08:29:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tianchen](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@tianchen](https://forum.formlabs.com/u/tianchen)\
**Post date:** [November 20, 2019, 8:29am UTC](https://forum.formlabs.com/t/formwash-doesnt-turn-on/25463/1 "2019-11-20T08:29:26Z")

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Hello,

We recently bought a formwash. Since yesterday it stopped turning on. Unplugging and replugging power doesn’t do anything. There is nothing shown on the display. Connecting to a computer via USB and the update software doesn’t detect it.

Is there anything I can do, or should I ship it back?

Tim

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [December 4, 2019, 8:29am UTC](https://forum.formlabs.com/t/formwash-doesnt-turn-on/25463/2 "2019-12-04T08:29:37Z")

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Closed on December 4, 2019, 8:29am UTC

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