AMEN , amen, amen.
I didn’t pay $3500… let’s call it $4000 considering resin, tanks, etc., to be a beta tester. And that’s EXACTLY what is happening. Several users here are FAR more willing than I would ever be to happily print and reprint using materials THEY BOUGHT to help Formlabs along. And I commend you for that, but man, it’s not right.
There’s no reason, as @darbyvet said, why Formlabs can’t be running their own prints to see what they reproduce. And maybe they are… but all we’re hearing is “add more supports per our engineering team”. And this is clearly not the issue. I would also be more accepting if it was happening on certain TYPES of prints or very specific orientations… but from my own experience, and as seen in MULTIPLE threads posted, it doesn’t seem to matter WHAT is being printed… round objects, square, oriented this way, oriented that way… whatever it is these shifting artifacts are there. Mostly related to supports, but even present when an object is printed support-less.
And as @Darbyvet said, being blanket-statement told to add more supports is just silly. Because at what point am I to know, on any given print, when I have added enough. Clearly the software is not to be trusted, as told to me straight from Formlab’s mouth… rather it should be used “as a starting point”. But I have to have SOME indication of what is good enough, and I can’t afford to randomly guess on every. Single. Print.
That’s. Just. Silly.