Form1+ not recognized by PreForm

This toppic was discussed a little before without offering any solutions. I have the same problem and submitted a ticket, so far no solution was given.

Form1+ My device manager ( windows 7) shows under USB devices, Formlabs Form1 when connected to my computer. Under Other devices an Unknown Device is shown.

Has someone had the same problem and knows the solution? I would be very happy with an answer!

Found the solution on this forum! Updating the Renesas Electronics USB 3.0 Host Controller Driver software did the trick!

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