# Form 3 stops printing. Screen not responsive

**URL:** <https://forum.formlabs.com/t/form-3-stops-printing-screen-not-responsive/27984>\
**Category:** Form 3/3+\
**Created:** [June 17, 2020, 2:28pm UTC](https://forum.formlabs.com/t/form-3-stops-printing-screen-not-responsive/27984 "2020-06-17T14:28:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Raeljack](https://avatars.discourse-cdn.com/v4/letter/r/ad7895/32.png) [@Raeljack](https://forum.formlabs.com/u/Raeljack)\
**Post date:** [June 17, 2020, 2:28pm UTC](https://forum.formlabs.com/t/form-3-stops-printing-screen-not-responsive/27984/1 "2020-06-17T14:28:45Z")

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Hi everyone.  
Im printing with the printer for about a month now, and everything went well.  
Today i sent a print of 4 hours, and after about 2 hours came to check in on the print.  
The screen is black and the buildplatform is not moving.  
There is still light and i hear that the printer is not off. When i checked at Preform, its writen that the printer is offline.  
Does anybody know what happend? How can i fix this? And what do i need to do so the problem won’t happend again?

TIA

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**Author:** ![rybu](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/rybu/32/14917_2.png) [@rybu](https://forum.formlabs.com/u/rybu)\
**Post date:** [August 3, 2020, 11:13pm UTC](https://forum.formlabs.com/t/form-3-stops-printing-screen-not-responsive/27984/2 "2020-08-03T23:13:08Z")

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Your printer has frozen.

The only thing you can do, as far as I know, is unplug the printer, let it rest for 15 seconds or so, then plug it back in.

I am not certain what the cause of the freeze is. I would imagine it is a software error. I’ve had these problems, on and off, since I first got my Form 3. Different firmware versions seem to make the problem either more or less bad. The current firmware would appear to have a lot of problems, in this regard. By that I mean: rc-1.7.4-598

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**Author:** ![Raeljack](https://avatars.discourse-cdn.com/v4/letter/r/ad7895/32.png) [@Raeljack](https://forum.formlabs.com/u/Raeljack)\
**Post date:** [August 5, 2020, 3:07pm UTC](https://forum.formlabs.com/t/form-3-stops-printing-screen-not-responsive/27984/3 "2020-08-05T15:07:10Z")

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Hey,  
We already figured out that the problem was duo overheat (😄  
We put a fan over the printer and the problem never returned (🙂

Thnx for the answer anyway!