# Form 3 LCD Screen glitch

**URL:** <https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048>\
**Category:** Form 3/3+\
**Created:** [May 11, 2021, 4:15pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048 "2021-05-11T16:15:56Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Pixelbudah](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/pixelbudah/32/20761_2.png) [@Pixelbudah](https://forum.formlabs.com/u/Pixelbudah)\
**Post date:** [May 11, 2021, 4:15pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/1 "2021-05-11T16:15:56Z")

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I am having a problem with the screen glitching, I have attached a couple of images and a video any ideas what is causing this?

> **[New video by pixelbudah Big O](https://photos.app.goo.gl/Dq5yV2YtLV9iGpF27)**

 ![SmartSelect_20210511-191459_Photos](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/8/5/850a185fa1f836a2edcf2a16e85068e8ed2cc84a.jpg)

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**Author:** ![StevePeters](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@StevePeters](https://forum.formlabs.com/u/StevePeters)\
**Post date:** [May 11, 2021, 9:03pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/2 "2021-05-11T21:03:32Z")

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I had the same issue. I loaded one version back Firmware and the problem went away.

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**Author:** ![Pixelbudah](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/pixelbudah/32/20761_2.png) [@Pixelbudah](https://forum.formlabs.com/u/Pixelbudah)\
**Post date:** [May 12, 2021, 7:10am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/3 "2021-05-12T07:10:00Z")

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Hey Steve, I reset it to factory settings yesterday and I updated it manually, if it doesn’t work, I will load one version back, which version do you currently have?

Thanks

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**Author:** ![TomK](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TomK](https://forum.formlabs.com/u/TomK)\
**Post date:** [May 12, 2021, 7:33am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/4 "2021-05-12T07:33:12Z")

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Hi,  
I am having the same issue. Ia currently running firmware rc-1.11.7-667 and I noticed the issue like 2 firmwares back.  
What firmware is OK without glitch?  
I also noticed the glitch is not there during standby, only during the build (maybe heating affects it?).  
Thanks

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**Author:** ![TTCombat](https://avatars.discourse-cdn.com/v4/letter/t/ed8c4c/32.png) [@TTCombat](https://forum.formlabs.com/u/TTCombat)\
**Post date:** [May 12, 2021, 8:42am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/5 "2021-05-12T08:42:54Z")

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Have you had any power cuts and if so, was it in a surge protected socket?

We had a storm knock out the power when our printers were in a temporary office where it wasn’t surge protected and when one came back on it was kind of like this and has never gone away.

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**Author:** ![Pixelbudah](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/pixelbudah/32/20761_2.png) [@Pixelbudah](https://forum.formlabs.com/u/Pixelbudah)\
**Post date:** [May 12, 2021, 9:32am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/6 "2021-05-12T09:32:40Z")

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I have the Form 3 connected to a UPS APC battery. So I am pretty sure it’s not a power surge.

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**Author:** ![TomK](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TomK](https://forum.formlabs.com/u/TomK)\
**Post date:** [May 13, 2021, 8:04am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/7 "2021-05-13T08:04:09Z")

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There was no power cuts recently.  
I went to firmware 1.9.5 then 1.8.3 and then all the way down to firmware 1.5.16 with no change. Still flickering.

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**Author:** ![unorthodoxdes](https://avatars.discourse-cdn.com/v4/letter/u/d07c76/32.png) [@unorthodoxdes](https://forum.formlabs.com/u/unorthodoxdes)\
**Post date:** [May 13, 2021, 10:52pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/8 "2021-05-13T22:52:18Z")

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Same problem here. Thought it was a fault in my power supply… I guess it’s preform!

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**Author:** ![unorthodoxdes](https://avatars.discourse-cdn.com/v4/letter/u/d07c76/32.png) [@unorthodoxdes](https://forum.formlabs.com/u/unorthodoxdes)\
**Post date:** [May 13, 2021, 10:52pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/9 "2021-05-13T22:52:42Z")

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Please fix Formlabs!

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**Author:** ![wmd](https://avatars.discourse-cdn.com/v4/letter/w/fbc32d/32.png) [@wmd](https://forum.formlabs.com/u/wmd)\
**Post date:** [May 14, 2021, 6:25pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/10 "2021-05-14T18:25:02Z")

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I have the same issue. If I unplug it it comes back to normal for a week or so, until it happens again…

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<div class="post-metadata">

**Author:** ![Pixelbudah](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/pixelbudah/32/20761_2.png) [@Pixelbudah](https://forum.formlabs.com/u/Pixelbudah)\
**Post date:** [May 18, 2021, 6:33am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/11 "2021-05-18T06:33:14Z")

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Well, here is what i have done so far, I reset to factory settings and installed that latest firmware manually using USB then once it finished it worked fine for a day then it came back again and I was ready to do a reseating on the display cable but then all of a sudden it went away, and now it’s been working fine for a week, so the next time it happens I will do a reseating of a ribbon cable on the display and if that doesn’t do it then I think the display needs to be changed,

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**Author:** ![jgrassi](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@jgrassi](https://forum.formlabs.com/u/jgrassi)\
**Post date:** [October 11, 2021, 3:26pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/12 "2021-10-11T15:26:03Z")

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I have the same problem. Reboot doesn’t help.

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**Author:** ![DKirch](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/dkirch/32/20300_2.png) [@DKirch](https://forum.formlabs.com/u/DKirch)\
**Post date:** [October 12, 2021, 5:08pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/13 "2021-10-12T17:08:38Z")

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Hey @Pixelbudah !

So sorry to see you’re dealing with this error.

I would recommend reaching out to our support team ASAP at the link below and they’d be happy to try and get this all straightened out for you as efficiently as possible.

[https://support.formlabs.com/s/contact-support?language=en\_US](https://support.formlabs.com/s/contact-support?language=en_US)

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**Author:** ![alexhawker](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@alexhawker](https://forum.formlabs.com/u/alexhawker)\
**Post date:** [June 16, 2022, 2:57pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/14 "2022-06-16T14:57:35Z")

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I just updated PreForm from 3.24.2 to 3.25.0 and installed the associated firmware update, and my screen looks just like what @Pixelbudah posted.

I _think_ it’s just the LCD so I’m going to start a print, cross my fingers, and see how it goes.

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**Author:** ![Corey\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/corey_m/32/18987_2.png) [@Corey\_M](https://forum.formlabs.com/u/Corey_M)\
**Post date:** [June 17, 2022, 1:26pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/15 "2022-06-17T13:26:04Z")

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Hello @alexhawker,

I’m sorry to hear that your display recently started having similar issues; after the next print, we would advise power-cycling the printer to see if the display goes back to normal. If not, then you can reseat the ribbon cable that connects the display by following [this guide](https://drive.google.com/file/d/14msRBVNax1Oqpdg3090XfM6EWeXgcCdn/view).

If the issue persists past that, we would advise opening a [Support ticket](https://support.formlabs.com/s/contact-support?language=en_US) so that we can troubleshoot further if needed. Please let us know if you have any questions!

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**Author:** ![alexhawker](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@alexhawker](https://forum.formlabs.com/u/alexhawker)\
**Post date:** [June 17, 2022, 2:46pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/16 "2022-06-17T14:46:05Z")

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It…got better?

 ![PXL_20220617_141215254](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/6/6/669bba9a486068e4463dab77f00e046f39c13b8a.jpeg)

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<div class="post-metadata">

**Author:** ![Corey\_M](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/corey_m/32/18987_2.png) [@Corey\_M](https://forum.formlabs.com/u/Corey_M)\
**Post date:** [June 17, 2022, 3:11pm UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/17 "2022-06-17T15:11:21Z")

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Hi @alexhawker ,

That is good to hear! We have seen this issue periodically and rebooting usually fixes the issue; however, if it starts to go back to the smeared look you saw before, this could mean the connection could be faulty (and reconnecting it could help) or the LCD itself is defective or burning out and would need to be replaced. You can [reach out to our Support team](https://support.formlabs.com/s/contact-support?language=en_US) to request replacement parts if needed.

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**Author:** ![johnfreeborg](https://avatars.discourse-cdn.com/v4/letter/j/f17d59/32.png) [@johnfreeborg](https://forum.formlabs.com/u/johnfreeborg)\
**Post date:** [December 12, 2023, 5:29am UTC](https://forum.formlabs.com/t/form-3-lcd-screen-glitch/31048/18 "2023-12-12T05:29:13Z")

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Yet another Form 3 with a glitchy LCD screen. There’s so many of us this is clearly a bad component or a bad circuit design. It’s prompting me with questions that I can’t see or reply to now of course.
