# Form 1 Disconnects when starting print

**URL:** <https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812>\
**Category:** Form 1/1+\
**Created:** [June 26, 2019, 12:43am UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812 "2019-06-26T00:43:21Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![ShuckGnorris](https://avatars.discourse-cdn.com/v4/letter/s/58956e/32.png) [@ShuckGnorris](https://forum.formlabs.com/u/ShuckGnorris)\
**Post date:** [June 26, 2019, 12:43am UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/1 "2019-06-26T00:43:21Z")

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Everything seems to work correctly, firmware is updated and everything. Everytime I start a print, it disconnects. Anyone have any idea what could be going on?

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**Author:** ![BrunoMineo](https://avatars.discourse-cdn.com/v4/letter/b/c5a1d2/32.png) [@BrunoMineo](https://forum.formlabs.com/u/BrunoMineo)\
**Post date:** [June 26, 2019, 7:51am UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/2 "2019-06-26T07:51:31Z")

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Didi you update graphics and usb drivers?

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [July 3, 2019, 7:51am UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/3 "2019-07-03T07:51:38Z")

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**Author:** ![DKirch](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/dkirch/32/20300_2.png) [@DKirch](https://forum.formlabs.com/u/DKirch)\
**Post date:** [January 27, 2020, 2:30pm UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/4 "2020-01-27T14:30:20Z")

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**Author:** ![bmossbarger](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/bmossbarger/32/17538_2.png) [@bmossbarger](https://forum.formlabs.com/u/bmossbarger)\
**Post date:** [April 19, 2021, 5:58pm UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/5 "2021-04-19T17:58:54Z")

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I am having the same problem! I just bought a used Form1+ off a trusted friend who said it worked when it was put into the box I pulled it from. But every time I try to upload a file to the printer, it disconnects and shuts off.

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**Author:** ![rkagerer](https://avatars.discourse-cdn.com/v4/letter/r/439d5e/32.png) [@rkagerer](https://forum.formlabs.com/u/rkagerer)\
**Post date:** [April 19, 2021, 8:56pm UTC](https://forum.formlabs.com/t/form-1-disconnects-when-starting-print/23812/6 "2021-04-19T20:56:30Z")

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I know this sounds obvious but try a different USB cable, port (especially an older USB1 or USB2 port), etc. I’ve had trouble before with newer ports and marginal cables.