De-centered print issue

I did a large print recently and noticed it was much closer to the front of the build platform than it should have been. I also suspected the X/Y scaling was a tiny bit off (different orientated prints came out differently) so I decided to do a test print to check accuracy. Here’s the result:

The print is around 10mm too close to the front of the build platform, which means there’s over 5mm of space in the build area that doesn’t actually print under the platform. The print was also around 1% too small in the X-Y dimension.

I’ve fine-tuned the X scale, but there doesn’t seem to be any option to adjust the centering. Is it possible to center the print, or is the machine physically out of alignment?

Please contact support and open a ticket. They will help you diagnose and fix this issue.