Explain to me why exactly going from 10 kg to 5 kg would be a big effort? The certifications, the dust and explosion handling, the PA12 filling, all of that already exists and runs today for the current bags. It’s not a new process and we know the line can be reconfigured, because they already did it once when they dropped the jugs.
The hard truth is they don’t really care about our feedback. We’ve heard “the team is working on it” for two years now. That’s not progress, it’s a holding pattern. Easy to ignore when the ecosystem is closed and we’re stuck with them either way.
I’m pretty sure the new Fuse they reveal tomorrow is miraculously gonna fix the bag issue… But not for previous owners.
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HI @Sophia_M! When can we expect some news from Formlabs on this topic?
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Probably NEXTVER! Just switch to Chinese powder it’s cheaper and it comes in the same packaging.
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For the cost of 2 open material licenses I could buy a whole extra fuse
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@Edouardh We are not forgetting about this topic and will let you know once we have any news to share!
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Thank you Sofia but you already said the same thing on April 29 and June 8.
Could you please provide at least some updates on this topic? What is being considered?
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@Mario_Martinez @Morin3D If we didn’t have the material restriction, it would be a different story for sure…
And you know It sucks! Because paying triple the price for the same material and receiving it like this is not acceptable.
I do recognize the Hardware is great, I’m even getting into the F4 ecosystem. But c’mon this doesn’t encourage users to pay premium for materials.
I was contacted months ago by someone at FL supposedly investigating powder contamination issues and related due to bags, but it seems the problems are still there…
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@Mario_Martinez I’m really sorry to hear that your delivery arrived with powder spilled. While we know the feedback around the bag design is already a hot topic, receiving a faulty package is definitely not the experience we want you to have.
To help us look into this, could you please report this delivery to our Support team? They’ll be able to check the batch info.
Otherwise, I’ll be sure to update everyone here as soon as we have info to share on any changes. Thank you all for taking the time to share your feedback and pain points with us!
What are you waiting exactly to take action on this issue? Your bags are not even holding the powder inside 
