# A few drops of resin were spilled on the Glass Optical Window

**URL:** <https://forum.formlabs.com/t/a-few-drops-of-resin-were-spilled-on-the-glass-optical-window/13347>\
**Category:** Form 2\
**Created:** [May 18, 2017, 3:10am UTC](https://forum.formlabs.com/t/a-few-drops-of-resin-were-spilled-on-the-glass-optical-window/13347 "2017-05-18T03:10:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![poping2](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/poping2/32/9831_2.png) [@poping2](https://forum.formlabs.com/u/poping2)\
**Post date:** [May 18, 2017, 3:10am UTC](https://forum.formlabs.com/t/a-few-drops-of-resin-were-spilled-on-the-glass-optical-window/13347/1 "2017-05-18T03:10:18Z")

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Good morning? Form 2 users.  
A few drops of resin were spilled on the Glass Optical Window.  
Ipa99% A small amount of alcohol was wiped off and wiped with a dry pae-pad.

But the stripes do not disappear.

I’m printing now and I have not been able to take the picture.

Glass Optical Window How do I exchange for a new one?

A system that users can easily exchange Glass Optical Window seems to be good.

Form 2 is a printer that is more sensitive than the fdm printer and must be thoroughly managed.

I’m trying to be mentally unstressed.

- I would like to replace the Glass Optical Window with a new one. Buy new

I want to exchange clean Glass Optical Window.

- The surface of the print is dirty due to the non-erasable striped face of the Glass Optical Window.

- And the orange has started to crack from the edge of the covering is much progressed.

Even though the person in charge said that they would send a new cover,

It is not said, and it is said that it keeps waiting.

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**Author:** ![CraigBroady](https://sea1.discourse-cdn.com/flex025/user_avatar/forum.formlabs.com/craigbroady/32/6106_2.png) [@CraigBroady](https://forum.formlabs.com/u/CraigBroady)\
**Post date:** [May 18, 2017, 1:05pm UTC](https://forum.formlabs.com/t/a-few-drops-of-resin-were-spilled-on-the-glass-optical-window/13347/2 "2017-05-18T13:05:10Z")

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Open up a support ticket and our team can secure you a replacement.

[support.formlabs.com](http://support.formlabs.com)

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**Author:** ![system](https://us1.discourse-cdn.com/flex025/uploads/formlabs/original/3X/5/b/5bc2bdf993ff27c2e0eecab5010b25626fbb327a.png) [@system](https://forum.formlabs.com/u/system)\
**Post date:** [June 1, 2017, 1:05pm UTC](https://forum.formlabs.com/t/a-few-drops-of-resin-were-spilled-on-the-glass-optical-window/13347/3 "2017-06-01T13:05:14Z")

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