I’ve returned! Balancing customer expectations and remaining realistic about fulfillment dates is a top priority for us which is why we’ve been tentative to give concrete shipping dates. Launching a new product tends to be a multifaceted effort and concrete dates haven’t proven realistic given the number of parameters involved. Giving an approximate date is more honest for customers.
We are still expecting shipping to begin by the end of September and your specific fulfillment date will depend on your location in the pre-order queue. All customers will receive an email update a few weeks before their unit is expected to ship.
We’ll continue working to improve our strategies for launching new products as to maximize our ability to provide accurate fulfillment dates for customers within realistic time ranges.